Welcome to Crowd! This website (www.shop-crowd.com) is operated by Crowd. Throughout the site, the terms “we,” “us,” and “our” refer to Crowd. By accessing this website and using our services, you agree to comply with the following Terms & Conditions, which govern your use of this site, including any related policies, guidelines, or future updates.

By visiting our website and/or making a purchase, you are engaging with our “Service” and accepting the Terms outlined here. These Terms apply to all visitors and users of the site, including but not limited to customers, vendors, and content contributors.

We encourage you to read these Terms carefully before browsing, shopping, or interacting with our site. Your continued use of this website signifies your acceptance of these Terms. If you do not agree with any part of them, we kindly ask that you refrain from using our site and services.

Crowd is a brand name operated under and owned by Sim Square Studio, a company registered under the Companies Act, 2013, bearing GST number 07AFMFS5691E1ZJ, with its registered office at New Delhi, India. All rights, products, and services offered under the brand name “Crowd” are the sole property of Sim Square Studio.

1. General Use & Eligibility

• This website and all content, products, and services are provided by Crowd. By using this site, you agree to these Terms.
• You must be at least 16 years old to use this website. If we discover that you are underage or otherwise ineligible, we reserve the right to restrict or terminate access.
• We may update these Terms from time to time, and your continued use of the site means you accept the changes.

2. Product Information & Pricing

• We strive to display our products as accurately as possible on our website. However, due to variations in display devices, colors and details may appear slightly different in person.
• Prices and availability are subject to change without notice.
• We reserve the right to limit the quantities of products available for purchase and may modify product descriptions, pricing, or availability at any time.

3. Orders & Shipping

• Once your order is placed, you’ll receive a confirmation email. If you need to make changes, please contact us as soon as possible, and we’ll do our best to assist you.
• We reserve the right to refuse or cancel any order at our discretion (e.g., fraud suspicion, pricing errors, or stock issues). If this happens, we’ll notify you and refund any applicable payments.
• Shipping timelines are estimates and may be subject to delays beyond our control. We’ll always keep you informed.
• While we work with reliable partners, we can’t take responsibility for damages or delays during shipping.
• Please double-check your shipping details before placing an order—we can’t take responsibility for packages lost due to incorrect addresses.

4. Returns & Exchanges

We want you to love your Crowd pieces. If something isn’t quite right, you can exchange the item as per our Return Policy. For more information, kindly refer to our Return & Exchange Policy.

5. Payments

• We accept major credit/debit cards, UPI, and other secure payment methods.
• All payments must be made at the time of purchase.
• Unless otherwise stated, payments are non-refundable. If there are any issues with processing your payment, we’ll notify you immediately.

6. Intellectual Property

• All content on this site—including images, designs, and text—is owned by Crowd and is protected under intellectual property laws.
• Unauthorized reproduction, distribution, or modification of any content is not permitted.

7. Acceptable Use

To keep this a great space for everyone, we ask that you don’t:

• Use our website for any illegal activities.
• Violate any applicable laws or regulations.
• Copy, distribute, or misuse our content.
• Upload harmful content, such as viruses or spam.
• Engage in any activity that could disrupt the website’s functionality.

If any of these happen, we may need to restrict access to our website.

8. Reviews, Feedback & Submissions

• Any content you submit (reviews, feedback, ideas, etc.) becomes the property of Crowd, including all associated intellectual property rights.
• You agree that submitted content may be used by Crowd without restriction or compensation.
• You are responsible for ensuring that your content is not illegal, offensive, or infringing on the rights of others.

9. Third-Party Links

• Our website may include links to third-party websites. These are provided for convenience, but we don’t have control over their content or policies.

10. Limitation of Liability

• We work hard to provide the best possible experience, but we can’t guarantee that your use of our website will always be uninterrupted or error-free.
• Crowd is not liable for any indirect or incidental losses related to your use of our website or products.
• In no event shall our liability exceed the amount you paid for the product.

11. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes will be handled under the jurisdiction of New Delhi, India.

For any questions, feel free to reach out to us at contact@shop-crowd.com or Whatsapp us at +91 9211705648