Crowd is a brand name operated under and owned by Sim Square Studio, a company registered under the Companies Act, 2013, bearing GST number 07AFMFS5691E1ZJ, with its registered office at New Delhi, India. All rights, products, and services offered under the brand name “Crowd” are the sole property of Sim Square Studio.

At Crowd ("we," "us," "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.shop-crowd.com.

By using our website, you agree to the practices outlined in this policy. If you do not agree, please refrain from using our site.

1. Information We Collect

We collect two types of information:

• Personal Information – When you make a purchase, sign up for emails, or contact us, we may collect your name, email address, shipping & billing address, payment details (processed securely) and contact number.
• Non-Personal Information – Information such as browser type & device information, IP address and browsing behaviour (eg., pages viewed, time spent on site) is collected automatically when you browse our site.

We collect this data to improve our website and enhance your shopping experience.

2. How We Use Your Information

We use your information to:

• Process Orders – To fulfill purchases, send updates, and provide customer support.
• Improve Our Services – To analyze trends, personalize content, and enhance user experience.
• Marketing & Communication – With your consent, we may send promotional emails, exclusive offers, or product updates. You can opt out anytime.

We do not sell or rent your personal data to third parties.

3. Cookies & Tracking Technologies

• Our site uses cookies to personalize your experience, store preferences, and analyze traffic.
• Cookies are small data files stored on your device through your browser.
• You can modify your cookie preferences in your browser settings. However, disabling cookies may affect site functionality.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share it with:

• Service Providers – Trusted partners who assist with shipping, payment processing, customer support, and marketing.
• Legal Compliance – If required by law or to protect our rights.

All third parties are bound by strict confidentiality agreements to keep your data secure.

5. Data Security

We implement a range of security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. While we do our best to safeguard your information, we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing emails at any time via the unsubscribe link.
• Request data deletion by contacting us at contact@shop-crowd.com.

We may retain certain data for legal or business purposes where necessary.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page from time to time.

If you have any questions or concerns about this policy, feel free to reach out at contact@shop-crowd.com

By using our website, you agree to the practices outlined in this policy. If you do not agree, please refrain from using our site.